The Ground Up Difference

The difference is in our principles and our adherence to them.

Follow Through

When we set a date, we keep it. If we can’t, we call. Integrity is very important in any business, so when we make a promise we go the extra mile to deliver on it. Promptness, honesty and open communication are the ways that we show our customers that we respect them and their time.

Cleanliness

The foundation repair business can be messy. At Ground Up we pride ourselves on being industry leaders in cleanliness. We treat our client’s homes with absolute care. Our clean and careful approach is how we minimize the stress that repair and renovations can put on a home owner.

Best in class Practices & Products

We believe that providing best in class service is a process, not a state. This requires continual communication, and openness to new ideas and technologies. Our “Best In Class Strategy” is based on;

Bottom up information flow. We consider our employees to be partners in service, and actively seek feedback from all team members on ideas or innovations for enhancing our processes. This adds to the quality of our finished product and improves our timeliness in delivering it.
Prioritized supplier relationships. Our suppliers are our partners in business. We actively seek the top quality products for our operations, and this means keeping informed through our suppliers on; new technologies, and systems for soil moisture control, concrete repair, or structural support.
Continual communication with our engineers. We consult regularly with our engineering partners on best practises to ensure we are always meeting or exceeding specified requirements.